What is a Primary Care Provider (PCP)?
A primary care provider (PCP) is your family’s doctor or health professional. Your PCP works with you to keep your family healthy. A PCP will provide all your family’s basic health care, including:
- Wellness check-ups and preventive services such as immunizations (shots), hearing tests, and laboratory tests
- Care when you are sick or injured
- Help with ongoing health problems like asthma, allergies, or diabetes
Also, the PCP will send (refer) you to a specialist and arrange for hospital care if it is needed.
When you think you need medical care, call your PCP first, unless it is an emergency. The PCP will advise you on what to do. Your PCP is available 24 hours a day, 7 days a week. If you need care, your PCP will provide treatment or refer you to a specialist or arrange for hospitalization. Your PCP’s phone number is on the member ID card.