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Members

Important Contacts

Call your primary care provider (PCP) to:

  • Make an appointment
  • See a specialist



Call San Francisco Health Plan, at (800)288-5555 or email Customer Service to:

  • Change your primary care provider (PCP)
  • Get a new member ID card
  • Change your address, phone number, or last name
  • Report a problem with your pcp or other health care services
  • Get help filling your prescriptions
  • File a complaint



Call the Medi-Cal Program at (415)558-1853 to:

  • Change your address, phone number, or last name



Call Community Behavioral Health Services at (888)246-3333 (toll free) to:

  • Get mental health counseling
  • Access a substance abuse counselor



Call Vision Service Plan (VSP) at (800)877-7195 to:

  • Get information eye exams or eyeglasses
  • Get a list of eye doctors near you



Call Denti-Cal at (800)322-6384 to:

  • Get information about dental coverage
  • Get a list of dentists near you



For members of SFHP that are hearing impaired, call San Francisco Health Plan at (415)547-7830 [TDD].