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Providers

Operations Manuals

The Network Operations Manual is designed to assist providers and medical groups navigate SFHP policies, benefits and programs. The manual is updated periodically and the most current version can be found on this page. If you have any questions about the manual content please contact Provider Relations at provider.relations@sfhp.org or (415) 547-7818 ext. 7084.

Download the Network Operations Manual.

Download Summary of Key Information for Providers.

The San Francisco Health Plan Claims Department produces a Claims Operations Manual  for providers, facilities and medical groups to reference when billing for services. If you have any questions about claims please contact the Claims Department at claimsinfo@sfhp.org or (415)547-7818 ext. 7115.

Download the Claims Operations Manual.