Treatment includes applied behavior analysis and other evidence-based services. These are services that have been reviewed and have been shown to work.

Behavioral Health Treatment Services must be:

• Medically necessary; and
• Prescribed by a licensed doctor or a licensed psychologist; and
• Approved by the Plan; and
• Given in a way that follows the Member’s Plan-approved treatment plan.

Call Carelon Behavioral Health toll-free at 1(855) 371-8117 for help with finding a provider. TTY users can call 1(800) 735-2929.

Member Pays: No co-payment

Benefits provided through California Children’s Services (CCS) for benefits related to CCS eligible conditions.

Member Pays: No co-payment

Benefits are offered to members 18 years of age and older through American Specialty Health, Inc. (ASH Plans of California). To find a chiropractic provider through ASH Plans of California, visit ashlink.com/ash/sfhp, or call 1(800) 678-9133 or 1(877) 710-2746 TTY. Treatment of back and neck pain only.

Member Pays: No co-payment

Vision benefits for children under the age of 21 years include eye exams from an Optometrist once every 24 months. Frames and lenses are covered. Vision benefits for adults age 21 years and older include eye exams from an Optometrist once every 24 months. Frames and lenses are not covered. Because of the risk that diabetes poses to vision, it is important for San Francisco Health Plan members with diabetes to get their routine eye exams. Routine dilated eye exams by VSP optometrists are covered annually every 12 months for diabetic patients. There is no limitation to the frequency of medically necessary exams by ophthalmologists, nor limitations on the treatment of abnormal retinal exams for any member.

Member Pays: No co-payment

Therapeutic radiological services, ECG, EEG, mammography, other diagnostic laboratory and radiology tests, laboratory tests for the management of diabetes.

Member Pays: No co-payment

Medically necessary equipment such as crutches, wheelchairs, walkers, and home oxygen equipment that is authorized and prescribed by your SFHP provider.

Member Pays: No co-payment

24-hour care for emergency services including psychiatric screening, examination and treatment, injury or condition requiring immediate diagnosis in and out of the Plan.

Member Pays: No co-payment

Counseling, surgical procedures for sterilization, contraceptives, elective abortion.

Member Pays: No co-payment

All medically necessary gender affirming services, such as:

• Hormone Replacement Therapy (HRT)
• Mental and behavioral health care
• Pre-Exposure Prophylaxis (PrEP)
• STI testing and treatment
• Surgery such as voice modification, chest reconstruction, and vaginoplasty

Talk with your PCP about Covered Services you may need.

Cost: $0 when in-network and Covered Services

Health education materials and classes.

Member Pays: No co-payment

Audiological evaluations, hearing aids, supplies, visits for fitting, counseling, adjustments, and repairs.

Member Pays: No co-payment

Medically necessary skilled care (not custodial); nursing care, home visits, physical, occupational, and speech therapy.

Member Pays: No co-payment

Medically necessary skilled care; counseling, drugs and supplies; short-term inpatient care for pain control and system management; bereavement services; physical, speech and occupational therapies; medical social services short-term inpatient and respite care.

Member Pays: No co-payment

Medically necessary facility charges, general nursing care, ancillary services including operating room, prescribed drugs, laboratory, chemotherapy, and radiology.

Member Pays: No co-payment

Medically necessary facility charges, room and board, general nursing care, ancillary services including operating room, intensive care unit, prescribed drugs, laboratory, and radiology during inpatient stay.

Member Pays: No co-payment

Medically necessary kidney transplant; medical and hospital expenses of a donor or prospective donor; testing expenses and charges associated with procurement of donor organ.

Member Pays: No co-payment

Carelon Behavioral Health provides psychotherapy, psychological testing when clinically indicated to evaluate a mental health condition, outpatient services for the purposes of monitoring drug therapy, and psychiatric consultation. Call Carelon Behavioral Health toll-free at 1(855) 371-8117 for help with finding a provider. TTY users can call 1(800) 735-2929. SFHP covers outpatient laboratory, drugs, supplies and supplements in connection with mental health services.

Member Pays: No co-payment

In a physician’s office, surgery center, or other designated facility. Chemotherapy, dialysis, and radiation

Member Pays: No co-payment

Prenatal and postnatal care, inpatient, newborn nursery care while the mother is hospitalized and for the first month and the following month of life. Genetic testing is covered for PKU only.

Member Pays: No co-payment

Starting on January 1, 2022, Medi-Cal Rx will be responsible for the following pharmacy benefits when billed by a pharmacy on a pharmacy claim:

• Covered Outpatient Drugs, including Physician Administered Drugs (PADs)
• Medical Supplies
• Enteral Nutritional Products

Immunizations, periodic health exams, well-child visits, STD tests, cytology exams, prenatal care.

Member Pays: No co-payment

Covered Services: Provider visits including primary care, specialty care, inpatient and outpatient medical and surgical services.

Member Pays: No co-payment

Medically necessary skilled care; room and board; X-ray, laboratory and other ancillary services; medical social services; drugs, medications, and supplies. Skilled nursing services are covered from the day of admission and up to one month after the month of admission.

Member Pays: No co-payment

Services include two quit attempts per year. You are not required to take a break in between quit attempts.

Qualifying members receive:

• 4 sessions of individual, group, or telephone counseling that are each at least 10 minutes long without prior authorization.

Member Pays: No co-payment

San Francisco Health Plan (SFHP) Medi-Cal members can get transportation at no cost to and from Medi-Cal covered services. Medi-Cal covered services are:

• Health visits for medical, dental, mental health, and substance use care
• Picking up medical supplies or prescription drugs from the pharmacy)

SFHP covers two types of transportation:

• Non-Emergency Medical Transportation (NEMT)
• Non-Medical Transportation (NMT)

Member Pays: No co-payment