Enhanced Care Management & Community Supports
Enhanced Care Management (ECM) gives you extra help to manage your health care and social needs. With ECM, you will get an ECM provider and lead care manager.
They can help you to:
- Make appointments
- Answer questions about your medicine
- Get transportation
- Get support with healthy food and help to find housing
Community Supports (CS) are special care options you can use to prevent costly visits to the hospital. SFHP offers CS for:
- Housing Transition Services. To help you find a safe house to live in. You can also get help with moving or help to keep your current home.
- Medical Respite. This is where you can heal from an injury or illness, a short-term bed, food, and mental health care.
- Medically Tailored Meals. These are meals you can get at no cost. They are made to keep you healthy.
- Sobering Centers. This is a safe place to get sober with a short-term bed, food, shower, and other social.
Learn more about each of these new benefits at Benefits and Covered Services.
Talk with your primary care provider* (PCP) to see if you can get ECM or CS. You can also call Customer Service at 1(415) 547-7800.
*Your primary care provider (PCP) is the doctor, physician assistant, or nurse practitioner in charge of your health care.
